1. Introduction and Data Controller
This Privacy Policy explains how I-safe Laser Goggles (“I-safe,” “we,” “us”) collects, uses, discloses, and safeguards your personal information when you visit our website, make a purchase, or interact with us. By using our services, you consent to the data practices described in this policy.
Data Controller: I-safe Laser Goggles, operating from India, is the data controller for the information collected on this site.
2. Information We Collect (Strictly Defined)
We collect data strictly necessary to fulfill your orders and operate our global business.
| Category | Type of Data Collected | Purpose of Collection |
| Identity Data | Name, billing and shipping address, phone number, email address. | Required for order fulfillment, shipping, and customer service. |
| Financial Data | Payment card details (processed securely via third-party gateways), transaction history. | To process payments and prevent fraud. We do not store full payment card details. |
| Technical & Usage Data | IP address, browser type, operating system, pages viewed, time spent on site, referral source, device identifiers. | To maintain site security, improve functionality, and analyze global traffic patterns. |
| Marketing Data | Preferences for receiving marketing, communication preferences. | To communicate promotions based on explicit opt-in consent. |
3. How We Use Your Information
Your information is used to ensure efficient and secure global transactions:
- Order Processing: To process and ship your order (e.g., sharing your address with DHL or FedEx).
- Customer Support: To respond to your inquiries regarding products, warranties, or shipping.
- Security and Fraud Prevention: To protect our website and operations from malicious attacks and fraudulent transactions.
- Legal Compliance: To comply with legal obligations, enforce our Terms and Conditions, and settle disputes.
- Business Operations: To analyze site usage, improve our product offerings, and manage our global inventory and supply chain (German manufacturing to Indian operations).
4. Disclosure and Sharing of Your Information (Limited and Controlled)
We only share your information with third parties when absolutely necessary for business function or legal requirement.
- Service Providers: We share necessary data with third-party service providers who perform services on our behalf, such as:
- Payment Processors (e.g., Razorpay)
- Shipping Carriers (e.g., DHL, Local)
- Cloud Hosting Providers
- Legal Requirements: We will disclose your information when required to do so by law, court order, or governmental regulation, particularly when enforcing safety compliance.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity.
5. International Data Transfer (Global Operations)
As a company operating from India but sourcing from Germany and selling globally, your data will be transferred and processed in multiple countries.
- By purchasing from I-safe, you explicitly consent to the transfer of your personal data across international borders as necessary for order fulfillment, shipping, and data processing.
- We commit to taking all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy, regardless of its location.
6. Data Security Measures (Strict Policy)
We employ robust physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, no data transmission over the Internet can be guaranteed to be 100% secure. We utilize industry-standard security practices, including Secure Socket Layer (SSL) encryption, but we cannot warrant the security of any information you transmit to us. You do so at your own risk.
7. Your Data Protection Rights (By Jurisdiction)
Your specific rights depend on your location (e.g., GDPR in the EU, CCPA in California). We commit to acknowledging and attempting to fulfill legitimate requests, which may include:
- Access: Requesting a copy of the personal data we hold about you.
- Correction: Requesting correction of inaccurate or incomplete data.
- Erasure (Right to be Forgotten): Requesting that we delete your personal data, subject to legal retention requirements (e.g., financial records, safety liability records).
- Objection: Objecting to the processing of your personal data for direct marketing purposes.
To exercise these rights, you must submit a formal, verifiable request to our designated privacy contact (Section 9).
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information necessary for our e-commerce platform (like cart contents). We utilize strict, necessary cookies for site function and performance cookies for analytics. By continuing to use our site, you consent to the placement of these cookies on your device.
9. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us strictly via the method below:
- Email: help@isafelasergoggles.com
- Address: Sechserstr Amberg 92224 Germany